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Contact CFMG - Customer Service, Claims, & Eligibility 6425 Christie Ave #110
Emeryville CA 94608
Phone: (510) 428-3154
Mon-Fri 8:00am-5:00pm
Online Inquiry Form.

Customer Service

CFMG Customer Service We would like to respond to your inquiries or questions as proficiently as possible. CFMG’s customer service department is staffed with friendly and willing individuals ready to accept your call or your online inquiry by clicking Contact Us.

For any of the following services: 

  • Provider Relations or Customer Service
  • Claims Mailing Address
  • Utilization Management
Claim Inquiry Form 
Telephone:(510) 428-3154 (Monday -Friday. 8:00 a.m. - 5:00 p.m.)
Fax:(510) 450-5668

Claims Processing Status We are currently processing claims with oldest date received:
EDI 11/09/2017
Paper 10/31/2017


Please note: Non-Contracted providers are reimbursed at 100% Medi-Cal rates.


Claims Mailing Address

Appeals and non-claims related mail
Children First Medical Group, Inc.
6425 Christie Ave Ste 110
Emeryville, CA 94608-2245

Claims Appeal Form

Effective 7/1/17 new

Professional Paper Claims
Children First Medical Group, Inc.
PO Box 99680
Emeryville, CA 94662

Former Claims Address (Claims will be forwarded)

Children First Medical Group, Inc.
PO Box 981705
El Paso, TX 79998-1705


Utilization Management

Telephone:(510) 428-3489 Authorizations & Referrals
Fax:(510) 450-5668

For Authorization/Referral Forms and more see PROVIDER INFO: Authorizations/Referrals

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